Frequently Asked Questions

Everything you need to know about your Sockwell experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items in their original packaging. Please visit our returns portal to start a claim.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How do I care for my Sockwell products?

To maintain the quality and longevity of your items, we recommend machine washing in cold water with similar colors and tumble drying on low heat.

Do you offer international shipping?

Yes, we currently ship to over 50 countries worldwide. Shipping rates and delivery times vary by location and are calculated at checkout.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.