Returns & Exchanges
At Sockwell, we want your feet to feel their best, which is why we offer a 30-day satisfaction guarantee on all our therapeutic and lifestyle socks. If you are not completely satisfied with your purchase, we make the return and exchange process simple and stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once submitted, a prepaid shipping label will be generated for you to download and print at home.
- 3.Package Your Socks
Place the unworn socks in their original packaging and securely seal them in a shipping mailer with the prepaid label attached.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once received at our warehouse, we will process your refund or ship your exchange within 5-7 business days.
